Lufthansa ‘looks to SUE passenger who did not turn up for the last leg of their journey in crackdown on trick used to get cheap flights’
German airline Lufthansa is trying to sue a passenger it says wilfully booked a cheaper ticket with no intention of making the final leg of their journey, it is claimed.
The airline say that the passenger exploited the airline ticketing system which places a premium on non-stop flights and got a bargain by buying a multiple-stop ticket.
The man was said to have not used all the legs of a journey from Seattle to Oslo and taken a separate flight from Frankfurt, where he was due to catch a connecting flight, to Berlin back in April 2016.
Lufthansa ‘looks to SUE passenger who did not turn up for the last leg of their journey in crackdown on trick used to get cheap flights’
German airline Lufthansa is trying to sue a passenger it says wilfully booked a cheaper ticket with no intention of making the final leg of their journey, it is claimed.
The airline say that the passenger exploited the airline ticketing system which places a premium on non-stop flights and got a bargain by buying a multiple-stop ticket.
The man was said to have not used all the legs of a journey from Seattle to Oslo and taken a separate flight from Frankfurt, where he was due to catch a connecting flight, to Berlin back in April 2016.
Lufthansa has been granted permission to appeal after an original ruling found in the passenger’s favour, it has been reported.
Lufthansa jets are seen at Germany’s largest airport in Frankfurt – a major hub which is hit hard by ‘tariff abusers’
The man reportedly booked a return ticket from Oslo to Seattle via Frankfurt, but instead of completing his journey – took a separate flight to Berlin during the changeover in Frankfurt on the return leg
The defendant reportedly booked a business class ticket from Oslo to Seattle via Frankfurt for 6224NOK (€657).
On the return flight, however, the passenger flew from Frankfurt to Berlin on a separate ticket. Lufthansa says that he should have paid €2769, and demanded €2112 plus interest.
According to German court documents, the case was thrown out because the airline failed to fully explain how it had arrived at the compensation figure of €2112.
The court documents said the pricing was ‘lacking in transparency’ in a summary of their verdict.